Cherries_12
Well-Known Member
Had a client come in for a manicure and before I could even sit in my heir she states straight away she's a mail tech and has bought her own top cost which dried polish in 20 sec flat. I said it may top dry the top layer of polish but your nails won't be dry enough to go routing around in your bag for your oyster card, car/house keys or mobile.
She then says " I've trained as a nail tech and I've used loads of different top costs to finally find a top cost that does indeed dry in 20 secs flat completely"
Not my place to argue so I just start her manicure.
My colleague who was doing a manicure on the other station next to me then asked my client what system/brand did she train in as she was interested in what experiences and wanted to swap tips etc my client was SO adamant she was full of product knowledge on all systems to with nails. And was really hyping this top coat up.
A lot of oohing and ermming went on then she said oh it was a pink and white system.
My friend persisted and dropped all the well known brands out there.
She then said she couldn't remember and she only did a one day course!!!
She had an accident and was off work because of it and decided to make extra money on the side.
But for the life of her she can't remember the brand she used or where she trained , just that it was white and pink and she doesn't do nails much nowadays.
I must say it was a cricket moment...
My client remained quiet after that.
I just laughed inwards and carried on with her manicure
Anyone else had clients who think they know everything just because they did one days training and now act like they're the fountain of knowledge ??
She then says " I've trained as a nail tech and I've used loads of different top costs to finally find a top cost that does indeed dry in 20 secs flat completely"
Not my place to argue so I just start her manicure.
My colleague who was doing a manicure on the other station next to me then asked my client what system/brand did she train in as she was interested in what experiences and wanted to swap tips etc my client was SO adamant she was full of product knowledge on all systems to with nails. And was really hyping this top coat up.
A lot of oohing and ermming went on then she said oh it was a pink and white system.
My friend persisted and dropped all the well known brands out there.
She then said she couldn't remember and she only did a one day course!!!
She had an accident and was off work because of it and decided to make extra money on the side.
But for the life of her she can't remember the brand she used or where she trained , just that it was white and pink and she doesn't do nails much nowadays.
I must say it was a cricket moment...
My client remained quiet after that.
I just laughed inwards and carried on with her manicure
Anyone else had clients who think they know everything just because they did one days training and now act like they're the fountain of knowledge ??