sparkling*diva
Active Member
Hey Geeks,
I'm posting this on behalf of my friend who had HD brows done today.
The salon that did it used "HD wax strips" on her. I have never had HD brows myself so I am not aware of these.
So she had the brows done and had a big red slice/mark under oen eye. The therapist said it was just because of the wax strip being pulled off and that it would go down soon.
A few hours later and its got worse, it looks as if her skin has actually been pulled off. She said it is extremely sore and painful. She rang the salon who said they have to ring the HD brow place before anything can be solved. Or they said she can ring them herself.
Surely if this has happened the salon should be compensating her?
Why do they need to ring the HD brow place? She had a patch test and its not a reaction to the wax strips.
What can she do to claim her money back?
The salon are registered on the HD brows official website.
Any advice greatly appreciated,
Regards
I'm posting this on behalf of my friend who had HD brows done today.
The salon that did it used "HD wax strips" on her. I have never had HD brows myself so I am not aware of these.
So she had the brows done and had a big red slice/mark under oen eye. The therapist said it was just because of the wax strip being pulled off and that it would go down soon.
A few hours later and its got worse, it looks as if her skin has actually been pulled off. She said it is extremely sore and painful. She rang the salon who said they have to ring the HD brow place before anything can be solved. Or they said she can ring them herself.
Surely if this has happened the salon should be compensating her?
Why do they need to ring the HD brow place? She had a patch test and its not a reaction to the wax strips.
What can she do to claim her money back?
The salon are registered on the HD brows official website.
Any advice greatly appreciated,
Regards
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