Nailsinlondon1
Well-Known Member
This is a bit naughty aint it................antnbuckley said:ok, as far as i know, Grafton international and California nails are contractually the sole distributors of EzFlow in the UK (Graftons are the holding company and California Nails are the main distributors as well as two other sub distributors).
The agreement is for the above companys to sell to the uk only as EzNails are officially only supposed to sell to the states - again as far as i know.
EZNails are not supposed to ship to countries that hold the sole distributor right with EZflow.............and they would have known this!!!!
EzNails have committed a big no no...............
Now we all like a bargain and no one is having a go at you Carol, as they should have turned your order down and referred you to a UK Distributor.
But now here is another thought..........
Even though the goods did cost only £38.00.............Carole was lucky that she didn't get charged import tax on flamables.....
Which at a minimum could have easy toped the £20.00 mark for this one item...making it £58.00 not a saving then!!!!.....HM Customs are quick off the mark usualy, which then comes to the Customs & Excise declaration, the parcel did not have a clear flamables lable on it and that is breaking global law..............It was send via airfreight I assume, because of the speedy delivery and not via sea freight.
Where does the customer stand if they have a product complaint...???.....Grafton international and California nails are contractually the sole distributors of EzFlow in the UK ,so if you buy from them you know you will get the customer support you might need, but because the products where actually sold by a company in the states they are not legaly or ethicaly bound to sort out any problems with the purchased goods..............
So my thinking is.............
Do I want to buy anything from a Company that
- Break shipping laws and could end me up in trouble
- Doesn't care how much it might cost me in import duty
- That encourage illegal importation
- Clearly don't care about business ethics
There are NSS and there are NSD as in non standard salons and non standard distributors............................
Just my thoughts