twid
Well-Known Member
I had a call from a lady last night, a friend of a friend of a friend kind of thing. She'd heard that I did Shellac and was interested in having hers done.
I started to find out a bit more info from her; making sure she knew what Shellac was etc, it turned out that she's already got Shellac on having been to a local VERY high end Spa/Salon in a really smart part of a local town. I know this place only does Shellac as a full mani and they charge A LOT of money for the service. I am based at home and do a little mobile so my overheads arent anything like theirs! and I also do a variety of services with Shellac offering more affordable prices. This is why I guess she wants to come to me - great product, great price.
As she currently has Shellac on - she wants it taken off and reapplied. I don't charged my clients for removal if they come regularly and want it reapplied at the same time. However, I felt that as she wanted me to remove someone else Shellac then I should be paid for my extra time and I guess my question is:- do you think that was reasonable and what would you have done?
She agreed so its not a major issue but something that my come up again in future.
Karaxxx
I started to find out a bit more info from her; making sure she knew what Shellac was etc, it turned out that she's already got Shellac on having been to a local VERY high end Spa/Salon in a really smart part of a local town. I know this place only does Shellac as a full mani and they charge A LOT of money for the service. I am based at home and do a little mobile so my overheads arent anything like theirs! and I also do a variety of services with Shellac offering more affordable prices. This is why I guess she wants to come to me - great product, great price.
As she currently has Shellac on - she wants it taken off and reapplied. I don't charged my clients for removal if they come regularly and want it reapplied at the same time. However, I felt that as she wanted me to remove someone else Shellac then I should be paid for my extra time and I guess my question is:- do you think that was reasonable and what would you have done?
She agreed so its not a major issue but something that my come up again in future.
Karaxxx