411
Well-Known Member
Evening geeks
I had a lady who came in for a gel repair. 5 days after I did them.
As she's a new client, and she had her mum come to me, I decided I won't charge her for the first time for the repair.
When she told me her nail came off, I booked her in, when she came there was 3 that had come off!
I at least expected her to ask me " how much is that?" But she didn't and assumed it would be free, which I wasnt very happy with. Obviously she hasn't been on my website where is clearly says after 2 days all repairs will incur a charge.
Any suggestion on how to put up a polite notice in the salon, to say that there is a charge after 2 days.
I had a lady who came in for a gel repair. 5 days after I did them.
As she's a new client, and she had her mum come to me, I decided I won't charge her for the first time for the repair.
When she told me her nail came off, I booked her in, when she came there was 3 that had come off!
I at least expected her to ask me " how much is that?" But she didn't and assumed it would be free, which I wasnt very happy with. Obviously she hasn't been on my website where is clearly says after 2 days all repairs will incur a charge.
Any suggestion on how to put up a polite notice in the salon, to say that there is a charge after 2 days.