rippersroo
Well-Known Member
This thread has me fuming! I can't believe fellow human beings think it's acceptable to speak to others like they do!
I have a client (who is a hairdresser) and her daughter who have lashes with me. They both booked for Xmas eve. I politely called them on 23rd to say just checking you're still ok for your appointment tomorrow? (She doesn't always turn up) to which she replied "yes that's fine the only difference is I'm not coming but my mum is that will be fine won't it."
I did explain well no actually as I've not patch tested her mum and it has to be at least 24hrs before. She said "but she's got lashes on now she wears them ALL THE TIME! I said well I don't infill other people's work so I would have to take them off and do a full set anyway.
She went off to call her mum to see if she could get in for a patch test. I was with a client when she rang me back and I listened to the answerphone message of abuse when I'd finished!
"Look she can't get in for a patch test but I really don't see what the problem is when she has lashes on NOW and has them ALL THE TIME!!! Well if you wanna lose £40 just because of a bloody patch test well thats your fault it's just crazy that you won't do them!!! And I'm really busy with a client but call me back asap and let me know what you're going to do if not I'll just cancel!!
I literally had steam coming out of my ears! -she's a hairdresser, doesn't she patch test? -she understood when she first started coming that she had to have a patch test -if her family member has them All the time why isn't she having them done with her usual tech? -why just assume sending someone else would be fine? Also I rang to gently remind her and be nice and when I couldn't do what she wanted she was suddenly "really busy with a client" but still wanted me to call her back asap?!
Think she's deluded!
I sent the most politest message (didn't want to disturb her with a phone call as she's so busy) just said "hi I can't do lashes without a Patch test because of insurance, did your daughter still want her app?"
She didn't reply until quarter to 8 Xmas eve morning to just put "yep"
So disgusted with the answerphone message her attitude on it absolutely stinks!
Will take me a while to calm down from it [emoji23]
I have a client (who is a hairdresser) and her daughter who have lashes with me. They both booked for Xmas eve. I politely called them on 23rd to say just checking you're still ok for your appointment tomorrow? (She doesn't always turn up) to which she replied "yes that's fine the only difference is I'm not coming but my mum is that will be fine won't it."
I did explain well no actually as I've not patch tested her mum and it has to be at least 24hrs before. She said "but she's got lashes on now she wears them ALL THE TIME! I said well I don't infill other people's work so I would have to take them off and do a full set anyway.
She went off to call her mum to see if she could get in for a patch test. I was with a client when she rang me back and I listened to the answerphone message of abuse when I'd finished!
"Look she can't get in for a patch test but I really don't see what the problem is when she has lashes on NOW and has them ALL THE TIME!!! Well if you wanna lose £40 just because of a bloody patch test well thats your fault it's just crazy that you won't do them!!! And I'm really busy with a client but call me back asap and let me know what you're going to do if not I'll just cancel!!
I literally had steam coming out of my ears! -she's a hairdresser, doesn't she patch test? -she understood when she first started coming that she had to have a patch test -if her family member has them All the time why isn't she having them done with her usual tech? -why just assume sending someone else would be fine? Also I rang to gently remind her and be nice and when I couldn't do what she wanted she was suddenly "really busy with a client" but still wanted me to call her back asap?!
Think she's deluded!
I sent the most politest message (didn't want to disturb her with a phone call as she's so busy) just said "hi I can't do lashes without a Patch test because of insurance, did your daughter still want her app?"
She didn't reply until quarter to 8 Xmas eve morning to just put "yep"
So disgusted with the answerphone message her attitude on it absolutely stinks!
Will take me a while to calm down from it [emoji23]