cazjp69
Well-Known Member
I've been to see a new client today and had to shake my head in disbelief at what she has been telling me about her last nail tech.
When she first made the booking and asked for a file and polish I asked if she wanted normal polish or shellac and she answered very quickly no shellac and her own polish.
After talking to her she has told me she had been having shellac and it made a mess of her nails and they were splitting and breaking. I asked if she had been putting solar oil on regularly she looked at me as if was talking in a different language and asked what oil? Then told me when the last nail tech had removed the shellac she had taken the wraps off and scraped the shellac off with a metal tool. I shook my head and said no wonder her nails were a mess if she hadnt been given oil and a metal tool is used to remove the shellac.
Why why why are nail techs using this practice and losing custom and giving shellac a bad name?
When she first made the booking and asked for a file and polish I asked if she wanted normal polish or shellac and she answered very quickly no shellac and her own polish.
After talking to her she has told me she had been having shellac and it made a mess of her nails and they were splitting and breaking. I asked if she had been putting solar oil on regularly she looked at me as if was talking in a different language and asked what oil? Then told me when the last nail tech had removed the shellac she had taken the wraps off and scraped the shellac off with a metal tool. I shook my head and said no wonder her nails were a mess if she hadnt been given oil and a metal tool is used to remove the shellac.
Why why why are nail techs using this practice and losing custom and giving shellac a bad name?