aimeelouise93
Well-Known Member
Hi! Soni fitted a client yesterday who had 200 bonds put in. She messaged me last night to say she loved her but felt she wanted a few more round the front. Thats fine.
She then messaged this morning to say she went to her hairdresser who has told her my application is wrong! I applied them as i was shown. With bonds i am always extra cautious of sectioning because you cant just reposition like a micro ring. This hairdresser has said they will cause traction alopecia, she needs them removed and a full refund by the end of the day, if not she will be going to trading standards and putting the photos up that she took of my work to put over fb?
Im so angry and upset! I feel this girl is just taking advantage and is she trying to chance her arm into a refund! During consultation and when we are filling out form of contraindications and taking deposit it states her deposit was non-refundable? I said id refund cost of fitting which was £80. I have only started doing extensions and i am newly qualified. Nobody else i have fitted had had any problems?
I just dont understand how she wss happy last night and is now stating they need removed and refunded this morning? They havent even been in for 24 hours!!
Sent from my SM-N9005 using SalonGeek mobile app
She then messaged this morning to say she went to her hairdresser who has told her my application is wrong! I applied them as i was shown. With bonds i am always extra cautious of sectioning because you cant just reposition like a micro ring. This hairdresser has said they will cause traction alopecia, she needs them removed and a full refund by the end of the day, if not she will be going to trading standards and putting the photos up that she took of my work to put over fb?
Im so angry and upset! I feel this girl is just taking advantage and is she trying to chance her arm into a refund! During consultation and when we are filling out form of contraindications and taking deposit it states her deposit was non-refundable? I said id refund cost of fitting which was £80. I have only started doing extensions and i am newly qualified. Nobody else i have fitted had had any problems?
I just dont understand how she wss happy last night and is now stating they need removed and refunded this morning? They havent even been in for 24 hours!!
Sent from my SM-N9005 using SalonGeek mobile app