tina
Well-Known Member
A couple of months ago I increased my prices.
One of my clients cancelled an appointment then I get a call from her today asking how much my Hollywood waxing was, it has gone up £5 from the price she used to pay.
It's a mum and daughter I do and she kept saying well what discount are you going to give us as your coming to our house to do it and it is both of us having the waxing.
I said that this time round as an offer I will do it at the old price but I don't want them to think they don't have to pay my new prices, they go up for a reason.
What do you think I should say to them when I go to their appointment, should I tell them it's a one off.
I know they prefer my waxing to other times when they have been to local salons so they do prefer me but if they do then that's my price and that's that.
Am I right?
One of my clients cancelled an appointment then I get a call from her today asking how much my Hollywood waxing was, it has gone up £5 from the price she used to pay.
It's a mum and daughter I do and she kept saying well what discount are you going to give us as your coming to our house to do it and it is both of us having the waxing.
I said that this time round as an offer I will do it at the old price but I don't want them to think they don't have to pay my new prices, they go up for a reason.
What do you think I should say to them when I go to their appointment, should I tell them it's a one off.
I know they prefer my waxing to other times when they have been to local salons so they do prefer me but if they do then that's my price and that's that.
Am I right?