Have any of you had to make a claim with them? I am with them and just before xmas I was broken into. The safe was stolen, few other things and the place was a mess. Police had the culprits on cctv but that is another story! Thing is when I tried to claim, the woman in the claims dept is a real pain in the ++++. She made me feel like a real criminal. Was asking for the most ridiculous things. I could go on and on and on. Anyhow, I found out that S.Gold are just brokers. I was insured through them with Alianz. I phoned them directly, explained the problems I was having with S.Gold. Alianz were great and dealt with me direct.
So before you go ahead, think first. Maybe try approaching Alianz direct, explain you tried S.Gold first.
I have been insured in Business since 1995 and this was the first time that I have had to claim. As usual, its only when you have a problem that you really find out how good a company is!