natalie <3
Active Member
hey hun
ive had soooo many experiances with clients -esp those types!! i jus think the most important thing above evrythin is to believe in yourself and in wot you do..its YOU whos qualified not them.. you need to stand your ground and dont let ppol like that effect your confidence.
i try to listen to the customer..ask her questions.. be sympathetic towards her (but dont go soft..remember your the pro! and never let her know that your not confident in this area)..and jus ask her wot she would like you to do??..in the case of the waxing simply say to her maybe if her skin is too sensitive and she finds it too painful she maybe should find another method of hair removal?.. remind her sensitivity changes from am to pm and also at time of month. if this still wasnt good enough then simply apologise and get over it. dont let these ppol ruin your confidence!! At the end ov the day..we cant please everyone!!! :wink2:
ive had soooo many experiances with clients -esp those types!! i jus think the most important thing above evrythin is to believe in yourself and in wot you do..its YOU whos qualified not them.. you need to stand your ground and dont let ppol like that effect your confidence.
i try to listen to the customer..ask her questions.. be sympathetic towards her (but dont go soft..remember your the pro! and never let her know that your not confident in this area)..and jus ask her wot she would like you to do??..in the case of the waxing simply say to her maybe if her skin is too sensitive and she finds it too painful she maybe should find another method of hair removal?.. remind her sensitivity changes from am to pm and also at time of month. if this still wasnt good enough then simply apologise and get over it. dont let these ppol ruin your confidence!! At the end ov the day..we cant please everyone!!! :wink2: