I am so annoyed.
An occasional client of mine has just told me that she had gone in to Sally's and asked them what would remove Shellac.
The assistant sold her a bottle of acetone and told her Shellac is cr4p and ruins your nails!
I am beyond livid that
A) they sold to her at all
B) they are badmouthing a professional brand which I have invested a lot of money in
She also told me that she noticed a professional haircare range that she buys from her hair salon. The assistant told her to buy some items and she would put them through at trade price for her.
My client now thinks her hairdresser is ripping her off and that she won't be having Shellac again!
So much for Sally's supporting professionals
An occasional client of mine has just told me that she had gone in to Sally's and asked them what would remove Shellac.
The assistant sold her a bottle of acetone and told her Shellac is cr4p and ruins your nails!
I am beyond livid that
A) they sold to her at all
B) they are badmouthing a professional brand which I have invested a lot of money in
She also told me that she noticed a professional haircare range that she buys from her hair salon. The assistant told her to buy some items and she would put them through at trade price for her.
My client now thinks her hairdresser is ripping her off and that she won't be having Shellac again!
So much for Sally's supporting professionals