Ok so I have read topics on this already but I'm so angry I need to rant.
I'm salon but also do mobile. On Monday I booked in a mobile appointment for a tan at 6pm today.
Made sure she could still have it, but got there and knocked on the door and no response. So I rang her, she picked up and it sounded like she was in a pub, as soon as I said I was outside she hung up, I called back and she hung up.
I'm so angry at how rude people are, I drove back crying.
Not only did I have to turn people down tonight due to her appointment.
I can't believe she didn't even apologise or anything.
She's had a few treatments before and no problem. But there's no way i will book her in again. That's if she had the cheek to try and book again.
I just don't get why they think it's ok to do that!
Think I'm going to just do mobile on my dead days like Monday and Tuesday as I end up loosing other people due to closing the salon.
X
I'm salon but also do mobile. On Monday I booked in a mobile appointment for a tan at 6pm today.
Made sure she could still have it, but got there and knocked on the door and no response. So I rang her, she picked up and it sounded like she was in a pub, as soon as I said I was outside she hung up, I called back and she hung up.
I'm so angry at how rude people are, I drove back crying.
Not only did I have to turn people down tonight due to her appointment.
I can't believe she didn't even apologise or anything.
She's had a few treatments before and no problem. But there's no way i will book her in again. That's if she had the cheek to try and book again.
I just don't get why they think it's ok to do that!
Think I'm going to just do mobile on my dead days like Monday and Tuesday as I end up loosing other people due to closing the salon.
X