I posted up a week or so ago about a client saying 8% Sienna X turned her orange which I failed to see how! Came to the conclusion it must just be her as had no other problems with it!
Now I was doing a wee search on the salon on google to see what came up and there was a site which lists salons restaurants etc etc and there was a review of mine in which someone had put they got a spray tan by me and it was such a waste of money as it came out orange and patchy and they spent the next week washing it off. Now it had what area they are from so I looked up my record cards to see who it was as around about the time they posted ( august ) I had no complaints! But I cant find in the record cards who it could of been or in my diary. As theres no-one from that area! So they must of put a diff area than where they are from
The thing that has annoyed me is the fact they go to the effort of posting something like that on a review site but dont think to call me to ask about it! Or to even complain etc!
I emailed the site to ask if the comment could get taken down as I dont believe it was very fair as this person has never contacted me to complain about it. Their responce was "sorry no comments can be removed as the site is for good and bad reviews" There is no contact details for the review either so I cant contact them direct to ask what the problem was or if they can remove it and I will give them a free tan etc!
Very annoyed about this!
Anybody else had problems like this? Im sure Im not the only one. And I always believe that people always remember the bad stories and never the good! xx
Now I was doing a wee search on the salon on google to see what came up and there was a site which lists salons restaurants etc etc and there was a review of mine in which someone had put they got a spray tan by me and it was such a waste of money as it came out orange and patchy and they spent the next week washing it off. Now it had what area they are from so I looked up my record cards to see who it was as around about the time they posted ( august ) I had no complaints! But I cant find in the record cards who it could of been or in my diary. As theres no-one from that area! So they must of put a diff area than where they are from
The thing that has annoyed me is the fact they go to the effort of posting something like that on a review site but dont think to call me to ask about it! Or to even complain etc!
I emailed the site to ask if the comment could get taken down as I dont believe it was very fair as this person has never contacted me to complain about it. Their responce was "sorry no comments can be removed as the site is for good and bad reviews" There is no contact details for the review either so I cant contact them direct to ask what the problem was or if they can remove it and I will give them a free tan etc!
Very annoyed about this!
Anybody else had problems like this? Im sure Im not the only one. And I always believe that people always remember the bad stories and never the good! xx