tracie130178
Well-Known Member
Hi Geeks
Is anyone in the same situation as me. I am a mobile, and when Shellac first came out I thought I will do some special offer prices to get clients in, and also so I could show them how great it is.
The other day I did Shellac Rosebud on a lady, and a week later she text me to say how lovely they still are and is getting some nice comments off other people.
She then said that she has been doing some research in the area and even though my prices are good at just £13.00, She has found somewhere that is doing them at £15.00, so I am still a bit cheaper and will stay with me. I think she has done this because I said it was a special offer and that I will be putting the Shellac Colour to £15, Shellac French to £18 and Shellac with dd £20. I think that my prices are still very cheap.
Then two days later she said that her thumb had chipped and that it would be a rip off if the prices had been higher than £13.00. She came round the next day and I re-did the nail. She was then telling me that some salons charge £20 and that is a total rip off. In the mean time I am just being polite but really wanted to tell her to stop being tight, and to not come back.:irked:
Oh she also told me that she has checked how much I have paid for the Shellac including the Lamp and said that it is quite expensive, because she wanted to buy it herself off (ebay) because it doesn't look hard and she could do it herself.
It didn't stop there she told me her hairdresses charged her £70, so she borrowed a card of one of her friends to go to Sally's and check what she pays for the products she uses, and was shocked at how cheap they are, I was saying to her she has to charge for her petrol, plus her time etc etc, but she didn't seem to care.
She absolutly does my head in, but because I have only been doing nails for a year I can not turn business away.
I am going to tell her tonight that I am putting my prices up, I was going to wait till after Christmas, but I think they are too low and she is just taking the mick out of me.:lol:
So what I am really saying is when you start your prices low, it is hard to put them to the normal price without upsetting some clients.
Sorry about the rant.:hug:
Tracie xxxxxxxxxxxx
Is anyone in the same situation as me. I am a mobile, and when Shellac first came out I thought I will do some special offer prices to get clients in, and also so I could show them how great it is.
The other day I did Shellac Rosebud on a lady, and a week later she text me to say how lovely they still are and is getting some nice comments off other people.
She then said that she has been doing some research in the area and even though my prices are good at just £13.00, She has found somewhere that is doing them at £15.00, so I am still a bit cheaper and will stay with me. I think she has done this because I said it was a special offer and that I will be putting the Shellac Colour to £15, Shellac French to £18 and Shellac with dd £20. I think that my prices are still very cheap.
Then two days later she said that her thumb had chipped and that it would be a rip off if the prices had been higher than £13.00. She came round the next day and I re-did the nail. She was then telling me that some salons charge £20 and that is a total rip off. In the mean time I am just being polite but really wanted to tell her to stop being tight, and to not come back.:irked:
Oh she also told me that she has checked how much I have paid for the Shellac including the Lamp and said that it is quite expensive, because she wanted to buy it herself off (ebay) because it doesn't look hard and she could do it herself.
It didn't stop there she told me her hairdresses charged her £70, so she borrowed a card of one of her friends to go to Sally's and check what she pays for the products she uses, and was shocked at how cheap they are, I was saying to her she has to charge for her petrol, plus her time etc etc, but she didn't seem to care.
She absolutly does my head in, but because I have only been doing nails for a year I can not turn business away.
I am going to tell her tonight that I am putting my prices up, I was going to wait till after Christmas, but I think they are too low and she is just taking the mick out of me.:lol:
So what I am really saying is when you start your prices low, it is hard to put them to the normal price without upsetting some clients.
Sorry about the rant.:hug:
Tracie xxxxxxxxxxxx