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As the title suggests really, what makes good and not so good customer service.....are our expectations sometimes too high? Do we speak as we'd like to be spoken to, or do we get cross with person on the other end of the phone, if we do speak to them in a "not so nice" manner, would we be the...

Hi I have a friend in Plymouth. We've been chatting and she is having a bit of a problem with one of her nails which is split down the middle and isn't improving. I've suggested she has an overlay to grow it out. She normally has lovely natural nails so would only really need a repair to this...

Ok Geeks, I need to dramatically cut my timings down and was wondering if you lovely geeks could give me a breakdown of how long each step takes when you are applying a new set and rebalancing with both L&P and Brisa, so I can see what I'm aiming for for each step, prep, application finishing...

Hi geeks, I've just got a hive cartridge heater, could anyone advise me what number should I set it to? Thank you x Posted with my Droid EO Forum App

Hi geeks, well I had my intimate waxing training last Monday and did my 1st Hollywood unsupervised yesterday. It took me ages as I expected, Ia good friend kindly volunteered her bits and it was her 1st Hollywood too so she was rather jumpy. I felt I didn't do too bad apart from 1 strip on the...

Hi, I have a friend for a tan next week, where she previously went the tan was called champagne. Could anyone advise me whose tan this is and what dha% it is so I can offer her the appropriate alternative. Thanks x Posted with my Droid EO Forum App

Hi geeks, from the limited feedback on my earlier thread asking about a tube waxing system it seems that it's not really what it's cracked up to be! As I use Perron Rigot waxes at the moment I think maybe I will go with that. I've searched though some earlier threads but would appreciate if...

Hi geeks, I'd really like to cut down my time when waxing. I currently use a pot and spatula for all waxing services and use Peron Rigot wax (both strip and non-strip) I recently had my waxing done at a salon where they used the ABC tubes with the disposable applicator heads.....as a client...

Hi Geeks, I have come across a bit of a problem, I tinted my daughters lashes this eve, but as she is allergic to vaseline I used an alternative and hoped for the best....well she has ended up with a little staining and I don't have tint remover as I've never needed it. Is there anything else...

Hi, I've read various bits and bobs on here about not being allowed to send polishes through the post. Could anyone point me in the direction of regulations/guidelines for both within the UK and overseas...until I joined Salon Geek I was unaware that there were any regulations. It's for...

Hi, I've just come across these tonight and wondered if any of you have used them and what you thought of them, are they worth investing in? I'm thinking ahead to my birthday later in the year as hubby never knows what to buy me!!!

Hi geeks, I'm wanting to have a go at glitter tips......to get a dense cover without affecting the integrity of the enhancement is there a recommended ratio of glitter to powder (I use CND) I assume I would mix it with clear powder then apply as normal. (p.s. I usually sculpt) If anyone has...

Hi, I noticed a few geeks in Cyprus posting earlier and am hoping you can help me. I'm looking to get 2 sofas reupholstered (in leather) for our apartment over there and wondered if any of you could get me any contact numbers/websites for me to get some quotes, or even better any...

I'm heading to Manchester next Monday, anyone else going? Lou x

Hi there Geeks, I have a lady with very fair lashes, she is coming for her 2nd lash extension fill appointment and her lower lashes need tinting. Is there a way to do this without affecting the lash bond?? Thanks, Lou x

Hi Geeks, Hoping someone can give me some advice. I'm part of a group organising a pamper night fundraiser with several therapists. Having been to one of these events previously I picked up on a few things notably the lack of client consultation and treatments such as spray tanning being...

Well my hubby has finally relented and we're going to look at a couple of caravans tomorrow........nothing expensive.....in fact quite the opposite. As cheap as possible!! For the past week I've been trawling Gumtree and Ebay trying to find something good at the right price and not too far...

Hiya geeks, Well it's that time of year for school summer fayres and various other gala days etc. I'm just wondering how many of you go along to these and what kind of things you offer.......nail art, glitter tattoos, face painting etc? Also do you offer childrens party packages...

Hiya Geeks, I'm looking to book a one to one to leanr rebalancing.........given that I've not even been shown how to do a basic infill, how many hours should I book to start off? Thanks Lou xx

Okay so I know this isn't how these products are meant to be used, but I'm in a bit of a tizzy. I have a friend coming this eve for minx toes and fingers.....both union flag.....the problem being that my I have only enough of the design to do her toes and perhaps tips or some other design using...