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Hi, when you bough it off eBay was it made clear the there were stains on it. If not, you might be able to send it back? It sounds like you've given it a good clean so maybe put couch covers or a sheet over it.

For now, I also use a normal kitchen steamer. They are fine, and although the towels come out quite hot (I use tongs) just jiggle them about a bit until they cool down and then put them on the client. They cool down quite quickly after that. They had the Beauty Pro steamer at a special...

You might also want to check out Naturally Thinking. I use them as they are completely organic and cruelty free (important for me as I work at a retreat). You can get set up with a therapist account where the products are around 10-15% cheaper and you don't need minimum order. I love them...

Hi, I've done the Facial Rejuvenation course with Gateway (some time back) and they are very good. There are only a few people on each course which makes it more personal and intensive. But I would suggest this course is good for practitioners who already have a skill but want to learn a few...

Hi, I've done loads of facial massage courses as Holistic Facials are what I specialise in. The best one for me was the Ayurvedic Face Lift Massage workshop by Ayurveda Pura in London. The training was excellent.

I wondered if anyone here on SG had tried Tropic Skin Care, the range that is owned by Susan Ma? Would be interested to know what people thought. Tropic Skin Care | Send your Skin to Paradise

Here are the current mileage rates taken from the Inland Revenue website: HM Revenue & Customs: Travel - mileage and fuel allowances Those trolleys are good if you are on solid, straight ground - I've got one. But unfortunately, it doesn't help when getting the couch in and out of the...

Have your notes beside you. There's no shame in having them nearby to remind you if you need them. Also, once you are demonstrating on a person, you will come into own and talk as you go through each area and explain why you are doing it. You will be fine!

Hi In addition to the soft towels/blankets, knee supports, hot towels etc, I offer an arm and hand massage or Thai foot massage once the client has the masque on. I use rose quartz massagers and Indian Head Massage/Chakra Balancing and Reiki at the end of the treatment. I offer a cup of...

I don't offer waxing as I'm an holistic therapist but the bulk of my work is facials. Thai foot massage comes a close second.

Absolutely do consultation forms every time and I get them signed by the client. No one seems to mind doing them as they realise the importance of some of the questions asked.

Hi again If you have a PAYE slip from the Salon, that should show a tax reference and you can quote that. Maybe a chat to the taxman will clear things up for you but be prepared for a long wait on the phone:Scared: Good luck!

Hi, is your salon work self employed or are you employed by the owner. In any case, you should have to declare all earnings on the self assessment form. If you are on PAYE with the salon you should have a tax reference number that you can put on the form. The tax man will take all earnings...

Hmmmm, I don't like the sound of this:( They want an AWFUL lot from you without much reward. I'm amazed that they are not at least offering you help with flights or accommodation. It is a hard sell and you are expected to work very hard for not much in return. IF and it is a big IF you get...

If you are looking for a completely anti-aging facial, then you could do worse that try Ayurvedic products. I have gone from high-end facials with the "big boys" to minimum product but with my hands doing the massage movements that help reduce wrinkles. Since I have been doing Ayurvedic...

I print my own up on ordinary paper with my heading at the top. Alternatively Sally's sell the record cards.

This is always a problem when you are mobile/working for yourself. As Lou says, probably best if your client had rebooked after a week so that you could get properly better and I think offering vouchers is a good gesture - it shows commitment on your part. On the whole though, I think clients...

Also, if you didn't want to go down the full reflexology training you could maybe introduce Thai Foot Massage - it 's a great add on with pedicures too. I offer this either as a full treatment, or as a short taster whilst my client has the masque on. It's proving very popular for me.

Hi, you say you are a small beauty business with just yourself - do you really need an Accountant. I am a mobile therapist and have been doing my own tax/self-assessment for the past 7 years and so far the tax man has been happy with my figures. It may be that you would need an Accountant if...

The higher costs with the Guild includes membership of the association as well as the insurance cost. I used to be with FHT where I was a member and held insurance with them too and it cost around the same sort of price as the Guild. I gave that up a few years ago as I couldn't always keep up...