Hello Geeks just wanted to let off some steam about the Blink & Go lashes from Nouveau.... I am a Master Tech with Nouveau also do their LVL lashes and offer their Mineral make up. I have spent a lot of money with them for training and as the Blink & Go are apparently gonna be the next new thing in lashes I asked about training. Blink & Go lashes are salon exclusive cost of which is £2500 with accessories!!! I explained that I work from a studio at home and do not have room for such accessories (salon chair with blink & go logo, towels, makeup stands etc) and that I purely want the training. I'm not a salon so no can do they said. If that I've invested time and money in Nouveau and because I work from home or if I was mobile they are discriminating against me and I would like to know your thoughts please. If anyone knows of another company out there who does something similar to the Blink & Go I would be very interested because I definitely need to change from this company. :irked:
Blink & Go Lashes from NOUVEAU
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Ruth Mills
Well-Known Member
I saw their stall at the Manchester beauty show last October; I think the fact that it's salon exclusive and they have the special chair and whatnot is all part of their marketing.
Good luck with finding an alternative though.
Good luck with finding an alternative though.
TweezerHappy
Well-Known Member
AH Francis do an express lash service. HTH
heidi14
Well-Known Member
I work as a mobile therapist and have recently been intrigued by Blink & Go lashes, however I think their policy is quite frankly shocking. If, however, as a mobile therapist or a therapist that works at home our money / work is not good enough then I'm sure that we can find a company who will be glad of our skills and business.
angelina221
Master Lash Tech
Well they can't think that master30's work is not good enough! As she has already said, she is a master tech with Nouveau, she does the LVL lashes from them and uses their make-up.
If they want their whole range to be salon exclusive then it would be a bit more understandable.
To let someone pay thousands on all their training and then tell them they can't do one particular service, well it just stinks.
I'm sure she would have trained with someone else had she known this. We all like to keep to the same brand to keep things looking professional so not to be able to do one part is quite frankly outrageous!
It's not like it's some really difficult treatment to do either-it's just express lashes!
heidi14
Well-Known Member
angelina221
Master Lash Tech
Oh i know you weren't implying that!
Was just stating that Nouveau can't for one minute think she's not good enough.
Why let her train in all their other services but not this one? You either have all your services salon exclusive or you don't-simple.
Why discriminate against mobile therapists anyway.
Master30, I think that that is terrible the way they are handling this! If it were me, I'd pull the plug, sever ties with Nouveau and get re-established with another lash company that supports YOU. There are lots of other options out there, just make sure you do a bit of research.
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Hi there
I've just invested in Blink & Go and i have a very small salon and when i first phoned up i was home based and also told the same. However on now investing and training in Blink & Go i understand why they want it to be salon based as the chair is so important to the procedure. They have been so helpful in every aspect. It would be ashame to leave Nouveau just because one of their concepts are salon based.
I've just invested in Blink & Go and i have a very small salon and when i first phoned up i was home based and also told the same. However on now investing and training in Blink & Go i understand why they want it to be salon based as the chair is so important to the procedure. They have been so helpful in every aspect. It would be ashame to leave Nouveau just because one of their concepts are salon based.
Tanley I agree it would be a shame to leave Nouveau, however when doing my masters training over a year ago they showed us the Express lash procedure briefly (now called Blink & Go). Since complaining to Nouveau they have told me to use the Express procedure and tell clients its the same as Blink & Go. So I wonder if I was down the road from your salon how would you feel if I offered the same service but half the price!!!
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geeg
Judge Gigi-Honorary Geek
I can't honestly understand why anyone would get to the point of seething over not being 'allowed' to offer the Blink & Go concept unless they have the right premesis for it.
How would it look if MACDONALDS FOR INSTANCE, ALLOWED ANYONE TO OPEN A Macdonalds in their front room instead of the whole concept in the same uniform package as everyone else who had bought a franchise?
Why take not being able to have their vision of this scheme personally if you can't provide a set up that goes along with that vision?
Blink & Go is Nouveau's concept and Nouveua's vision. Either buy into it or don't do it. Or do it but don't call it Blink & Go! Soon B&G will become recognizable by the concept, the colours and the marketing and it must be recogniseable to the consumer which will help drive them to the door of the salon providing the service. Definitely not a home salon concept nor anything to do with whether or not you are good or even great at what you do. IMHO
How would it look if MACDONALDS FOR INSTANCE, ALLOWED ANYONE TO OPEN A Macdonalds in their front room instead of the whole concept in the same uniform package as everyone else who had bought a franchise?
Why take not being able to have their vision of this scheme personally if you can't provide a set up that goes along with that vision?
Blink & Go is Nouveau's concept and Nouveua's vision. Either buy into it or don't do it. Or do it but don't call it Blink & Go! Soon B&G will become recognizable by the concept, the colours and the marketing and it must be recogniseable to the consumer which will help drive them to the door of the salon providing the service. Definitely not a home salon concept nor anything to do with whether or not you are good or even great at what you do. IMHO
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naturalnails
Legend
Geek Commandment no. 2
I'm simply saying why have Nouveau decided B&G are salon exclusive when they are happy for me to do lashes/LVL/makeup etc from home. Whether I'm a salon/home studio or mobile why do I need to have any other equipment other than the lashes that enable me to offer the service of B&G. To have chairs, towels etc with the B&G logo is surely a marketing ploy for free advertising within my studio and would not enable me to place the lashes on any more efficiently than I do so now with the top end range of equipment that I currently use. As for seething thats an emotion I currently feel when thinking about this situation. Some of us have a passion for our work and express are emotions and some people just do a job.
geeg
Judge Gigi-Honorary Geek
I'm just so surprised you cannot see the big picture, the whole concept.
You could say a hamburger is a hamburger ... what makes them different is the concept each individual franchisee buys into and that the concept is accompanied by logos, table mats, bags etc etc ... now is that free adverising for macdonalds, or is that free advertising for the OWNER of the franchise? Ofcourse BOTH benefit. It is an advantage to have it all. This is the whole reason franchises are so successful, you buy into a formula for success .... anyone can make a hamburger ... but it isn't a macdonalds hamburger.
I envisage Blink & Go salons on the high street and that they will stand out and people will go to them for that specialist service ... they spot the colours logos etc and dive through the door .... That is not free advertising for Blink and Go or Nouveau it's advertising for YOU and both ultimately benefit from it. I think B&G is a very cool concept and one I wold defo buy into if I was in that business.
As for passion ... no one knows more about passion for businesss than I do ... I just wouldn't be seething over this because I would understand the big picture of it and say either .. it's for me or it isn't. My decision, why blame the company?
You could say a hamburger is a hamburger ... what makes them different is the concept each individual franchisee buys into and that the concept is accompanied by logos, table mats, bags etc etc ... now is that free adverising for macdonalds, or is that free advertising for the OWNER of the franchise? Ofcourse BOTH benefit. It is an advantage to have it all. This is the whole reason franchises are so successful, you buy into a formula for success .... anyone can make a hamburger ... but it isn't a macdonalds hamburger.
I envisage Blink & Go salons on the high street and that they will stand out and people will go to them for that specialist service ... they spot the colours logos etc and dive through the door .... That is not free advertising for Blink and Go or Nouveau it's advertising for YOU and both ultimately benefit from it. I think B&G is a very cool concept and one I wold defo buy into if I was in that business.
As for passion ... no one knows more about passion for businesss than I do ... I just wouldn't be seething over this because I would understand the big picture of it and say either .. it's for me or it isn't. My decision, why blame the company?
angelina221
Master Lash Tech
It's all very well saying either buy into or don't. The point is she can't as she is not salon based.
Master30 there are other companies doing the same sort of thing as blink and go. There will be others following too and these will be major companies.
I would contact the other companies and see which ones you can do at a home salon-most of them i should think.
There are already techs doing express lashes either mobile or home based who haven't had to spend a fortune on a chair and they manage perfectly well.
I can understand that it's a concept but it's a concept with an expensive chair-lol
It would be like saying you could only do lash extensions if you buy our expensive couch.
I don't know any other company that will train you in a technique but only if you buy their furniture!
Master30 there are other companies doing the same sort of thing as blink and go. There will be others following too and these will be major companies.
I would contact the other companies and see which ones you can do at a home salon-most of them i should think.
There are already techs doing express lashes either mobile or home based who haven't had to spend a fortune on a chair and they manage perfectly well.
I can understand that it's a concept but it's a concept with an expensive chair-lol
It would be like saying you could only do lash extensions if you buy our expensive couch.
I don't know any other company that will train you in a technique but only if you buy their furniture!
I definitely see the bigger picture Geeg however I feel all this particular company can see is £££££££££, but as you rightly say you are not in the lash business so I've not paid serious attention to your comments!!! :zzz: And I hope people who may have relatives working for MacDonalds have not been offended, you never no if I were to pass Health & Safety regs I may indeed be able to open MacDonalds within my home studio...........watch this space lol. Well said angelina221 I totally agree with your comments only the lash experts would understand:wink2:
i am sorry but i find you comments quite rude actually....geeg was trying to help you understand things from another perspective!! cetainly dont think anyone from macdonalds would be insulted by it. She may not be a 'las expert'...nor am i (but am in the process of looking into it).....however geeg is very experenced with how businesses run and marketing.... i would totally take on board her comments whether it be about lashes, tanning or nails.
I happen to agree with her..... if a business decides to launch a product for a certain sector then so what?? if it were the other way round you would probably think it was a good thing. If part of the service and the marketing is about the chair then its not practical for it to be a mobile service surely???
I have read this thread from when it was first posted and had a feeling that as soon as someone posted a differing opinion it would turn for the worse....which is why never commented before.
You say that with this company its all about the ££££.... that is what most people are in business for isnt it??
Klassy Klaws
Well-Known Member
Im sorry but as far as I am aware and I will be corrected if wrong that Geeg is a Lash Expert so has the right as does anyone on this forum to reply and give an opinion on this or any other thread they want to.
As far as I can see you have been told you can't do B&G so why go on about it if you want to vent then do it in a blog:irked:
TweezerHappy
Well-Known Member
I mean no offence to anyone when I say this but I trained in Lash Extensions in October which I believe is around the same time Geeg trained. I would not consider myself a lash expert.
Of course everyone has a right to their opinions and that's what a forum is all about but I don't see how anyone who has trained in a product about 4 months ago can be an expert. Please correct me if I'm wrong.
Someone may be a business guru, a marketing expert, have a vast knowledge of glue/adhesive and be very well respected(which I do) but an expert in a service they've been doing for 4 months???
Well im not a lash expert or a lash anything but i would be annoyed too.
If it was something completely different i would understand it but its still eyelashes and supposed to be an easier version of extensions so is nothing to do with not being able to do,its just that the company want to keep it exclusive to a salon environment, i presume so they are able to control the prices that its offered at.
Maybe they should keep all their training and products exclusive to salons, that would make more sense ,in the same way most high end skincare companies do.
It does seem very unfair.
I bet if a similar thing were to happen with Minx for instance, there would be lots of very unhappy nail techs.
If it was something completely different i would understand it but its still eyelashes and supposed to be an easier version of extensions so is nothing to do with not being able to do,its just that the company want to keep it exclusive to a salon environment, i presume so they are able to control the prices that its offered at.
Maybe they should keep all their training and products exclusive to salons, that would make more sense ,in the same way most high end skincare companies do.
It does seem very unfair.
I bet if a similar thing were to happen with Minx for instance, there would be lots of very unhappy nail techs.
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