mannipatch
Well-Known Member
I have been asked today by a client to file her natural nail at the back of the extension with my e-file.
I refused explaining that I would not be comfortable trashing her natural nails. My client was very unhappy retorting that her last technician always done this. I explained that my Insurance company would be very unhappy with this type of practise but she was not having it and got quite irate. I tried to explain why but could not get my point across as she kept getting louder and talking over me saying my Insurance company would never know and she hated the yellow of her natural nail in behind and always had this done with other technicians, that I was the only one who refused and she had her nails done all over the world.
She was totally adamant about this and this has got me wondering "have I missed something all of this time". Now I mean she wanted the e-file to completely take off her natural nail. She was cross and I think I have lost her because of this. I did get this done on my own nails in Canada but I was unhappy that they had cut off my own nail with the e-file. My question is, am I wrong or right?
I refused explaining that I would not be comfortable trashing her natural nails. My client was very unhappy retorting that her last technician always done this. I explained that my Insurance company would be very unhappy with this type of practise but she was not having it and got quite irate. I tried to explain why but could not get my point across as she kept getting louder and talking over me saying my Insurance company would never know and she hated the yellow of her natural nail in behind and always had this done with other technicians, that I was the only one who refused and she had her nails done all over the world.
She was totally adamant about this and this has got me wondering "have I missed something all of this time". Now I mean she wanted the e-file to completely take off her natural nail. She was cross and I think I have lost her because of this. I did get this done on my own nails in Canada but I was unhappy that they had cut off my own nail with the e-file. My question is, am I wrong or right?