Men wanting mobile massage...

[Divine Beauty Newcastle]

Recieved my first text today asking if I do full body massage for men. It states on my website and on my web ads that I don't, but how should I respond? Call back, text, just ignore it?

 

[Rapunzel]

I personally wouldn't call (from experience this can lead to tricky situations), as the original contact was made by text I would simply just text back to say thanks for interest in the company but it is company policy to only treat females or something along those lines. If you know of a company who does offer services to men then maybe point them in that direction.

Hope this helps

Deb

 

[Rockateer]

Hi there, maybe respond as Rapunzel said and maybe suggest a local salon, recommending a therpaist you may know of to do sports massage etc...that way ur being courteous and helpful yet confirming what ur ad said...you would be surprised how many ppl he may know etc if u deal with this in a professional manner it will stand to you in the future
jenn

 

[TheBack&Beyond]

Give him my number! I'll take the booking (although something tells me he won't turn up to see me! )

I'd just ignore this one hun.

hth?
Jason.

 

[fozzyo]

I'm with Jason on this. Either txt back or ignore.

 

[WAX inc]

we all know he doesnt mean massage, ignor him completely. i hang up on anyone who even dares to ask me for massage grrrrrrrrr:grr:

 

[kezza*]

Hi
I get alot of these, either by text or they ring. When they ring the number is either withheld or it's a different area code, so when they ring and say i'd like to book a full body massage I always ask if it's for them, just incase they booking their wife in and when they say yes I just say I'm really sorry but I don't do men's treatments, then they hang up. I would refer them to a friend that does men's back massage but wouldn't want to give her some weirdo's. I had one that emailed asking if I did men's full body massage I emailed back saying no sorry don't do men's treatments and he messaged back saying what a shame and would I not just this one time so I left it like that and didn't bother to message back. There does seem to be popular in my area for mens full body massage but I think they are after something more lol.

 

[nixnewcastle]

It used to annoy me when blokes would try and book in for massage when i was mobile cause i knew what they were after by the questions they asked eg what do i wear? and what does it entail?

Men eurgh!!! if anything text him back to say sorry female clients only and it does state that on my website

 

[tigi]

we do a lot of male massage, a lot of our regular (most faithful and loyal) clients are men and we are fortunate to have not had any problems. but we have a policy in place and that tends to halt anyone not seriously wanting a massage.

If you dont, then just send a quick response saying that you dont. then just leave it at that.

its politeness for you to reply, but you dont have to enter into conversation or anything. just say thank you for your enquiry, but no we do not offer male massage.

tigi
xxx

 

[debbie pink]

forget it dont even go there you could put yourself in a v difficult position just ignore the text

 

[Divine Beauty Newcastle]

Thanks guys, Well I did ignore it and now I feel unprofessional to be honest, but I did feel that texting to ask was a bit shady. Is there anyway to block incoming texts? I think in future I would rather just say a quick no in answer to a phone enquiry rather then start texting men back. Some men can get funny ideas just by you acknowledging them (or maybe thats just men I've met haha). I was especially annoyed that day, I had yellow pages calling repeatedly and the phone going dead at the other end everytime I picked up, that I was ready to throw my phone out the window.

 

[TheBack&Beyond]

now I feel unprofessional to be honest

Oi! You are a lovely, warm and professional therapist. I know of no business in the world that starts new customers with an ambiguous text message. Get over than unprofessional feeling hun, - they're not worth it!

Real customers will ring you - yeah - sometimes that will be from their work place on a private number - but they will ring you. Don't block or choose not to answer calls - they'll more likely to be from real customers IMHO

Best wishes, Jason.

 

[brittone05]

Perhaps you could state o your adverts and website that you will not reply to text messages or witheld numbers. If a person is ringing from work etc which is automatically witheld, perhaps you could encourage them to leave a message and you will get back to them?

 

[skymark]

I wouldnt worry about not answering or blocking witheld or private numbers. You face missing out on many clients just to avoid a possible 2 min awkward situation that might not happen.

A guy might call wanting a massage....just explain you dont offer it and they will hang up or end the conversation.

 

[Lynne Baker]

Men eurgh!!! if anything text him back to say sorry female clients only and it does state that on my website

I've been hit on by a female client...

 

[kimi1101]

you should have on your website and on your answering machine..."please do leave a message as I may be busy with clients and I will return your call within 12/24 hours" Because then you can ignore withheld calls, most genuine clients will leave a message and you can return their call. Otherwise, I would just answer the call and state confidently that you don't do male massage clients, thank you anyway, goodbye! xx

 

[weezie]

I have always responded and called back/texted male clients even though I don't do treatments for males. Many of my clients have texted the first time just to make initial inquiries. More than anything I feel bad when all they want is a facial for example but they always understand and will if they are genuine. I hate it when people don't get back to me when I leave a message/text so I treat everyone the same. Who knows they may have booked treatments for their wife or partner when they found out you don't do male massages. :hug:

Also he would have had to look on your FAQ page and even it he did it says "I only offer treatments to females at this time" which could be interpreted as "I don't do treatments for males now but may in the future" so it's not odd if he wanted to clarify x

Also some of my best female clients call from witheld numbers as they are women living on their own and do it for their own security.

 

[KristaBurgess]

Majority of my new customers text or email me first. I wouldnt call it shady, a polite response certaintly would not hurt!

 

[elements_aus]

I do male clients but in salon massage is one thing, mobile is a lot different. I would SMS them the name of a sports type massage with a male therapist and say sorry but I dont take male clients but here is an alternative for you. I actually have a guy I recomend for people who want a serious, hard massage not just relaxing. He is happy to massage us in exchange for the referals!!
Pamela