Upset about new creative colours.

[nixnewcastle]

Am I the only one who is a bit upset with creatives decision to abolish all the polishes they are doing at the minute and bring in new ones that you can mix? (correct me if im wrong but this is what i understand from reading about it) I set up a year ago mobile and had very limited funding but chose to buy creative manicure and pedicure and the polishes including the stand. Now when clients decide they want to buy the polish i've used on them they're going to be unable to as it will have been discontinued. Also if i decide to start buying the new polishes they are in a different shaped bottle and therefore wont fit in the creative polish stand have. Not to mention the prices of the polishes have all gone up which means even less profit if i sell a polish. What does everyone else think?

 

[geeg]

Sorry, but you are wrong on every count!

First of all all your favourite colours will be available to your clients and you will be able to reproduce them easily with all the new colours.

Secondly you don't have to mix anything. All you do is add a different effect to the chosen cream colour (in other words a second coat) to get the colour you want and a whole list of recipes is available so you know just what to do.

Thirdly, this collection is made for just such a person as you ... with only 50 colours you can make 800. What could be better for a mobile technician?

Fourthly ... your profit margin is the same and you will make more.

So I wouldn't be miffed if I were you ... technicians are embracing and loving the genius and simplicity of this collection and everything about it from the faster drying time to the amazing finish you get with the new brush to the bottle to the gorgeous colours to the absolutely 3 free formulation. Many many positive points on which to concentrate.

Maybe you should attend one of the FREE launch events and really learn how this innovative new Colour Effects collection will help you in your business rather than closing your mind to it.. any colours you or your clients now love will be available with this new collection.

 

[kellyyork]

If I were you I'd buy one of each of your polishes for retail now, while they still have them in stock, and when you sell them to your clients, put the money away on one side for the new polishes, and get rid of the ones your using now.

I'd suggest a special offer eg, we have one on at work now, where if you want the colour the therapist is using on you today and we dont have another one in stock, we sell the one weve just used at a reduced rate to get rid. You can aparently still use the old polishes with the new range though. And i dont know for sure but i would have thought the bottles would still fit in the stands.

The new range sounds great for a mobile therapist too though, because you dont have to carry around hundreds of polishes, you can layer them to get loads and loads of different colours without all the bottles only about 50 I think it is.

I have a carry case that fits in about that all neat and tidy, looks v professional, and I dont think the prices are that bad, as you can get the whole selection of colours for a reasonable price. And hun you wont make less profit as you retail them for more money. Don't worry. :green:xxxxx

 

[gillian w]

If a client wants the colour they are wearing to take away are they going to have to buy 2 polishes.I get the idea but can see drawbacks with customers not being keen...change and all that, some can be very set in their ways.

 

[Jaydee]

If a client wants the colour they are wearing to take away are they going to have to buy 2 polishes.I get the idea but can see drawbacks with customers not being keen...change and all that, some can be very set in their ways.

Hi Gillian, the drawbacks you 'think' you are going to get are being created by yourself and not your clients and I mean this in the nicest possible way so please dont take offence. It all comes down to how you deliver it to your client......Here is how I would do it........'Doris I have got something absolutley amazing to show you, your just gonna love this.....pick yourself a colour Doris (she picks it off your colour rack, she has handled it, she will buy colour cos she chosen it and wants it) Say 'what a fantastic colour, that really suits your skin tone or is so on trend at the moment......ie compliment her on her choice saying something like she has a good colour for eye as you were gonna suggest something along the same lines, she will want it even more then. Now Doris, let me show you this shimmer effect, let her handle it, this is glittery effect, let her handle it. Paint the nails then demo the other shimmer/glitter on a couple of nails. Tell her how amazing it is and how quickly and easily you can change a look so she has to agree asking which one she would prefer to wear if she wanted to change her look, then agree saying I think your right, that effect gives a really delicate look or whatever to compliment her choice again, you then close the sale with 'dont forget your top coat and oil Doris'. Clients come to you for your professionalism/advoce and to keep them up to date with the latest trends they read about.
David.

 

[geeg]

Hi Gillian, the drawbacks you 'think' you are going to get are being created by yourself and not your clients and I mean this in the nicest possible way so please dont take offence. It all comes down to how you deliver it to your client......Here is how I would do it........'Doris I have got something absolutley amazing to show you, your just gonna love this.....pick yourself a colour Doris (she picks it off your colour rack, she has handled it, she will buy colour cos she chosen it and wants it) Say 'what a fantastic colour, that really suits your skin tone or is so on trend at the moment......ie compliment her on her choice saying something like she has a good colour for eye as you were gonna suggest something along the same lines, she will want it even more then. Now Doris, let me show you this shimmer effect, let her handle it, this is glittery effect, let her handle it. Paint the nails then demo the other shimmer/glitter on a couple of nails. Tell her how amazing it is and how quickly and easily you can change a look so she has to agree asking which one she would prefer to wear if she wanted to change her look, then agree saying I think your right, that effect gives a really delicate look or whatever to compliment her choice again, you then close the sale with 'dont forget your top coat and oil Doris'. Clients come to you for your professionalism/advoce and to keep them up to date with the latest trends they read about.
David.

Davids right and he is a STAR retailer in the salon.

With the wrong attitude you can close a client's purse before she has ever opened it.

You could say if she buys one bottle of colour and two effects she has the equivilent of up to 6 different colour choices from the 3 bottles. It's all in how you approach it.

As a business I am very excited at all the changes. It's a great change and a great opportunity and a chance for you to buy allot fewer colours and yet have the ability to offer an even bigger choice to clients.

 

[Apex73]

Geeg, this has made me think a little about selling confidence, of which I have little....

Do Creative/ S2/ yourselves still offer retailing classes?

 

[Pebbles#1]

Have I understood correctly, all current colours are to be discontunued? What about french colours such as Creme Puff, Pointe Blanc and Bisou De Lulu?
The main problem I can see is having to spend a lot of time painting these onto tips so clients can see the result before choosing, where as at the moment they look through the colour choice on the stand whilst having their nails done. I will also have to invest in some colour wheels as I wouldn`t want to be spending ten minutes at the end of each treatment whilst they 'um and r'.
I can see there may be more oppurtunity to retail if you can make more colours out of a few bottles. The new One Stop Nail Shop in Bournemouth is about an hour from me, do you know if I will be able to go there for a demonstration? If so, will they have samples tips/wheel with the colours on already to help with choosing the correct colours?

 

[Chameleon]

Hi Gillian, the drawbacks you 'think' you are going to get are being created by yourself and not your clients and I mean this in the nicest possible way so please dont take offence. It all comes down to how you deliver it to your client......Here is how I would do it........'Doris I have got something absolutley amazing to show you, your just gonna love this.....pick yourself a colour Doris (she picks it off your colour rack, she has handled it, she will buy colour cos she chosen it and wants it) Say 'what a fantastic colour, that really suits your skin tone or is so on trend at the moment......ie compliment her on her choice saying something like she has a good colour for eye as you were gonna suggest something along the same lines, she will want it even more then. Now Doris, let me show you this shimmer effect, let her handle it, this is glittery effect, let her handle it. Paint the nails then demo the other shimmer/glitter on a couple of nails. Tell her how amazing it is and how quickly and easily you can change a look so she has to agree asking which one she would prefer to wear if she wanted to change her look, then agree saying I think your right, that effect gives a really delicate look or whatever to compliment her choice again, you then close the sale with 'dont forget your top coat and oil Doris'. Clients come to you for your professionalism/advoce and to keep them up to date with the latest trends they read about.
David.

Some people will just want it,others will be cautious and tentative,some will love the packaging,some will listen to your every word,and some willwalk out with everything,and more!

I completely understand where David is coming from,and just love the approach he takes....and getting alot of profit to boot:green:

I for one embrace change....i always have,lol...products change,ingredients evolve,and companies such as CND listen to the nail technician and consumer alike!

 

[gillian w]

Hi Gillian, the drawbacks you 'think' you are going to get are being created by yourself and not your clients and I mean this in the nicest possible way so please dont take offence. It all comes down to how you deliver it to your client......Here is how I would do it........'Doris I have got something absolutley amazing to show you, your just gonna love this.....pick yourself a colour Doris (she picks it off your colour rack, she has handled it, she will buy colour cos she chosen it and wants it) Say 'what a fantastic colour, that really suits your skin tone or is so on trend at the moment......ie compliment her on her choice saying something like she has a good colour for eye as you were gonna suggest something along the same lines, she will want it even more then. Now Doris, let me show you this shimmer effect, let her handle it, this is glittery effect, let her handle it. Paint the nails then demo the other shimmer/glitter on a couple of nails. Tell her how amazing it is and how quickly and easily you can change a look so she has to agree asking which one she would prefer to wear if she wanted to change her look, then agree saying I think your right, that effect gives a really delicate look or whatever to compliment her choice again, you then close the sale with 'dont forget your top coat and oil Doris'. Clients come to you for your professionalism/advoce and to keep them up to date with the latest trends they read about.
David.

Definately no offence taken i was just voicing what may well be true and you have a great sales technique,something i too wish i had although as a very small concern i don't stock much retail.
Im just not sold on the idea and i know there will be clients and also therapists that just won't like it and maybe change to another brand.
From cnds point of view i don't get it, they are a progressive business why would they want to be selling less product.

 

[FlawlessBeauty]

I'm using OPI only at the moment but i actually think this sounds brilliant!

As therapists, i think we all tend to get stuck in our ways, same hand massage for everyone for example, but we need to chop and change and move with the times to keep the clients' interest.

I understand your concerns, but in the long run it sounds pretty good. I agree that you could sell your existing, used polish at a discount and spend the money on the new polishes, where you will be able to get the same colour and more.

Everyone hates ebay,lol, but instead of a wheel, i got like a stand, which has 40 nail tips for you to polish for just a couple of pounds inc delivery. Bargain.

On the retailing side of things, a lot of my clients think the polishes are quite pricey, so do you think i would do better if i retailed mini's?

 

[Anna Lee]

If the new varnishes only needs layering to change to different effects. Then doesn't that mean it is still possible to use up any old varnishes by just layering a new one on top?

And then when the old ones are all gone, you just stock up with the new creme colours.

The only thing you have to do, is to recognise which of the new changing effects varnishes will complement which old ones. Its simple and results in no wastage...?


When something new is launched, many people will have reservations. Remember how everyone doubt the ability of poppits when it first hit the scene..? But like any other industry, if there is nothing new then we don't move on.

Lets all be patient and wait for the launch to fully decide for ourselves if the idea will benefit our business or not. A lot of us may be surprised.

 

[geeg]

Firstly the colour wheel is not a normal colour wheel. It instantly shows the client the REAL colour before she tries it.

(GillianW) CND will not be selling less ... they will actually be selling heaps more but just less numbers of stock items. Genius. And the same will go for you. How many of us have carried hundreds of colours which we didn't need and that go dusty on the shelf? Now that needn't happen.

Everything about the new colour Effects range is positive .. I can't think of a single negative.

As for retailing (APEX73) ... the only tricks to retailing anything is knowledge of the product you are selling (full knowledge) and your own enthusiasm for it. All most clients want to know is , "what's in it for them if they buy it?" So you tell them ... making no false claims ... only the truth and what that product can do for them. As for retail classes you'll have to ask S2 about that one.

 

[gillian w]

Well i shall definately have an open mind and i love to welcome and try new ideas and products.

 

[Susie H]

Funny thing is, this is what I love about CND, they bring something new out and then everyone else has to come up with something new too. Its exciting, well I think so anyway:lol:
I've had my head stuck in wax and tan stuff so this is the first I've heard about this and I can't wait to see it in action. Everyone loves seeing what I've done to my own nails because I'm always doing something different.
Bring it on CND, I say again, I can't wait!!!!

 

[*sarah*]

Tbh I was a little worried to, I'm sure as soon as I see it I will change my mind lol just gonna have to start saving up for the new colours thou or maybe just buy a few at a time!
When is it coming to The finger tips Centre ?? xxx

 

[Chameleon]

Well i shall definately have an open mind and i love to welcome and try new ideas and products.

And that is music to my ears...:lol::hug:

 

[Vetty]

As a mobile tech the thought of carrying a smaller line of polish is music to my ears!! My plan is to buy the effects to start with and use over my existing CND polishes, then gradually buy the new cremes over a period......

I may change my mind when I see the new colours though!!!

 

[geeg]

As a mobile tech the thought of carrying a smaller line of polish is music to my ears!! My plan is to buy the effects to start with and use over my existing CND polishes, then gradually buy the new cremes over a period......

I may change my mind when I see the new colours though!!!

:lol: I'm sure you will ... and it won't just be the new colours that sway you!!!

The brush .. the fast drying time .. the coverage (which I always thought was fantastic before but these are superb with one coat) .. the fact they they are completely and utterly 3 free .. the bottle .. the whole concept. :hug:

 

[Chameleon]

:lol: I'm sure you will ... and it won't just be the new colours that sway you!!!

The brush .. the fast drying time .. the coverage (which I always thought was fantastic before but these are superb with one coat) .. the fact they they are completely and utterly 3 free .. the bottle .. the whole concept. :hug:

I have said it before and i will say it again

I am converted....it has been far too long for nail technicians to be "stagnant" with colour...now there is no time to be just that!

This is so innovative...and it gives clients so much more choice and the limitations are....well unlimited!

I know i keep saying it...but i love it....i never knew i could get so turned on over a bottle of enamel