Karen Minx
Well-Known Member
So, like a lot of other geeks up and down the country. I waited up to see if the new Brisa Lite would be launched on their website early. And it was! I quickly clicked at my purchases and made sure my total qualified for the excellent free delivery and then confirmed my purchase.
Now was a waiting game! I watched the Brisa Lite thread all day with excited geek declaring that they too had joined our list of over excited recipients and watched as some said they had received their fulfilment email.
I sat and waited for mine but when it got to about 18:30, I realised it probably wasn't coming. I checked my account after some advise from a kind Geek and there it was "Pending Fulfilment".
A little gutted if I am honest.
I rang S2 this morning and I was told that most people had paid for guaranteed next day delivery and that is why they had priority over mine.
So it got me thinking, how many of you DID pay the extra for next day delivery and when did you place your orders? It's not really a big deal, I am just curious xx.
Apologies for the text below, it won't let me change it as I am on my phone xx
I called S2 this morning and
Do feel for you Hun, I would be gutted to. I placed 2 orders one online early Monday morning and another one by phone just before office hours opened. My telephone order got processed really quickly. It did cross my mind at the time that maybe telephone orders got processed first seeing has you pay for delivery by telephone order, you don't get free delivery whatever you spend. My thought could be wrong. My first online order didn't get processed until after I phoned them after 4.00. They did say to me maybe because its a larger order than my second one that it could still be in the picking stage. Larger orders take longer to be picked so stay in the picking stage for longer. X